Peter Walton’s Art Privacy Policy

Peter Walton’s Art regards customer privacy as an important part of the relationship with customers.

The following privacy policy applies to all Peter Walton’s Art customers, and conforms to Internet privacy standards.

Peter Walton’s Art reserves the right to modify the policies from time to time as deemed necessary without notification.

Due to the changeable nature of exchange rates and various costs, all prices are subject to change without notice.

Collection of Information

Peter Walton’s Art will require some personal information when an order is placed.

Information collected from you or your company will be via the website.

Use of Information

Personal information supplied to Peter Walton’s Art will only be used for the fulfillment of orders by Nulab Professional Imaging (the company chosen to produce the artwork), and to advise customers of newly released images.

Your personal information will not be passed to any other party.

Storage of Collected Information

The security of your personal information is important. Information is encrypted using SSL, Socket Layer Technology.

When you purchase a product, Peter Walton’s Art requests certain personal information from you such as name, email, and postal address. This information is used for the fulfillment and delivery of orders. The credit card details are never permanently stored.

Communications

Peter Walton’s Art may use the details you provide to advise of newly released images.

If at any time you do not wish to receive such information, you can request to have your name removed from the mailing list by emailing via the website.

Peter Walton’s Art Security Policy

Peter Walton’s Art uses Stripe for its online credit card transactions.  All transactions are processed in Australian Dollars. All prices are inclusive of GST (Goods & Services Tax).  

For customers outside Australia, a small conversion fee will apply. GST is not charged to or payable by International customers.

Shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

All online credit card transactions performed on this site using Stripe are secured payments.

  • Payments are fully automated with an immediate response
  • Your complete credit card number cannot be viewed by Peter Walton’s Art or any outside party
  • All transactions are performed under 128 Bit SSL Certificate
  • All transaction data is encrypted for storage within Stripe bank-grade data centre, further protecting your credit card data
  • Stripe is an authorised third party processor for all the major Australian banks
  • Overseas transactions will incur a small currency conversion fee
  • Stripe at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Peter Walton’s Art

 

Peter Walton’s Art Delivery Policy

After ordering your image(s) online, you will receive a confirmation email from Stripe showing your order details.

Within Australia, depending on your location, delivery of all artwork will take up to 14 working days from the time the order is placed.

Outside Australia, delivery time will vary depending on country of destination. Please allow approximately 21 days working days after placing your order.

Please note, to minimise risk and for safe delivery of your order by the Toll Courier service, a signature will be required. Please ensure that someone is present to receive and sign for your order.

With every framed print, stretched canvas or acrylic panel, the utmost care is taken by Nulab to package and protect the artwork whilst in transit.

In the unlikely circumstances that damage occurs whilst in transit, all necessary steps will be taken to rectify the problem. Should one occur, please email me via the website and include a photo of the damaged artwork.

 

Peter Walton’s Art Guarantee/Refund Policy

All of Peter Walton’s Art images are created using a fully calibrated high end Eizo computer monitor. Colour differences may be observed when comparing the final product with the image initially seen on your own monitor, or other viewing device at home or in your workplace.

Nulab Professional Imaging was selected to produce Peter Walton’s Art images. Nulab is a progressive and innovative lab that achieves the highest print quality and standard of service in Australia, Oceania and the world. The images are produced on state-of-the-art printers.

Nulab is the only professional lab in Australia to receive the Printing Industry Association’s Level 2 Sustainable Green Print Certification. Their success in winning national and international awards is acknowledged worldwide.

The archival materials used meet international standards for permanence, as tested by the highly respected Wilhelm Institute. Prints on fine art paper, canvas and acrylics displayed indoors in typical home and office environments are guaranteed to maintain their original colour and vibrance for at least 50 years under normal lighting conditions. Humidity and exposure to ultraviolet light from direct sunlight and fluorescent tubes should be kept to a minimum.

This highly award winning printing lab guarantees its product to be free from defects in material and workmanship. This guarantee is for the original purchaser only.  

Please choose carefully. Peter Walton’s Art does not offer refunds, but will happily discuss and rectify any issues.

Copyright

The artist Peter Walton retains all copyright and reproduction rights.  The artwork may not be reproduced without the written permission of the artist.